Terms of Service

Last updated: January 8, 2026

1. Acceptance of Terms

By accessing or using 9to's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. These Terms apply to all visitors, users, and others who access or use the Services.

2. Description of Services

9to provides a link management platform that enables users to create, manage, and analyze shortened URLs, QR codes, and related analytics. Our Services include but are not limited to:

  • URL shortening and custom link creation
  • Click tracking and analytics
  • QR code generation and management
  • Custom domain configuration
  • API access and integrations
  • Team collaboration features

3. Account Registration

To access certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Acceptable Use Policy

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware, spam, or phishing content
  • Create links to illegal, harmful, or offensive content
  • Impersonate others or misrepresent affiliations
  • Interfere with or disrupt our Services
  • Attempt to gain unauthorized access to our systems
  • Use automated means to access the Services without permission

5. Subscription and Payments

5.1 Billing

Paid plans are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred.

5.2 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

5.3 Price Changes

We reserve the right to modify pricing with 30 days' notice. Price changes will not affect your current billing period.

6. Intellectual Property

The Services and all related content, features, and functionality are owned by 9to and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you create using our Services, but grant us a license to use it for providing the Services.

7. API Terms

Access to our API is subject to rate limits and usage restrictions based on your plan. You agree not to exceed these limits or use the API in ways that could harm our Services or other users.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 9TO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Indemnification

You agree to indemnify, defend, and hold harmless 9to and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our Services or via email. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms of Service, please contact us at:

9Ethics Info Solutions LLP

Avenue Heights, Vaishali Nagar, Jaipur, Rajasthan, India - 302034

[email protected]